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More Questions?

Frequent Questions

Eligibility and Restrictions: Q-Do I have to be an American Citizen to purchase a plan? A-No, American Vision Health Plus are available to everyone regardless of status of citizenship. Q-Am I require to sign a yearly contract? A_No, American Vision Health Plus membership renews monthly. By the way, we have members that have been with American Vision Health Plus for many years! Q-When I sign up how will I know how to use the services? A-American Vision Health Plus all its members with the member information guide which fully describes the services and how to use them. Q-What if I have more questions that are not covered here? A-American Vision Health Plus has a fully staffed Department, Member Services, dedicated to helping members with any questions. You can contact our knowledgeable staff by calling 1-855-939-0024 from 9:00 A.M. to 6:00 P.M. Monday to Thursday Q_Who is considered a dependent? A-The membership services include the entire household and there are no limitations on the number of dependents except for the Accidental Injury and AD & D, and the Air Ambulance. On the Accidental Injury and AD&D, dependents include only the spouse and the legal dependent children to age of 25. For the Air Ambulance, legal dependent children are eligible up to age 18 or age 25 if full-time students. The $15.00 Generic Prescription card, however, includes the primary cardholder, their spouse, and legal dependents up to age nineteen (19) or age twenty-Three (23) if full-time students. The legal Program includes services for the primary member, spouse, and dependents age twenty-two (22) and younger.